Terms and Conditions
Accepting these terms
By using this website, you agree to these terms. If you do not agree with them, please do not use the site. We may update the terms over time, as described near the end of this page, and continuing to use the site means the current version applies.
What this site is for
This site exists to tell you about Palladium Auto Body: the work we do, the shop, and how to reach us.
Prices and timelines on the site are not binding quotes. A real estimate comes after we see the vehicle, and a repair price is set in the written estimate we give you. Service descriptions, photos, and turnaround ranges are here to inform you, and they may change.
Using the site responsibly
You agree to use the site only for lawful purposes and not to:
- Interfere with the site, its security, or anyone else's use of it.
- Try to gain access to areas, accounts, or systems you are not meant to reach.
- Copy, scrape, or harvest the site's content or contact details for bulk or automated use.
- Submit false information through a form, or use a form to send unsolicited or harmful messages.
Content and ownership
The text, photos, logos, and design on this site belong to Palladium Auto Body or are used with permission, and they are protected by copyright and trademark law. You are welcome to read, print, or share pages for your own use in dealing with us. You may not republish, sell, or use the content commercially without our written permission.
If you send us a message or photos of your vehicle through a form, you keep ownership of what you send. You give us permission to use it for the purpose you sent it, such as preparing an estimate or carrying out the repair.
Links to other sites
The site links to places we do not control, such as our social media profiles, a mapping service, or a booking tool. We share those links for convenience. We are not responsible for the content or practices of other companies' sites, and their own terms and privacy policies apply when you use them. Our privacy policy explains the service providers we work with.
The site is provided as is
We work to keep the information here accurate and the site running, but we provide the website on an "as is" and "as available" basis. We do not promise the site will always be available, error-free, or current. From time to time a detail may be out of date or a page may be down for maintenance.
Limits on liability
To the extent the law allows, Palladium Auto Body is not liable for indirect or incidental losses that arise from using, or being unable to use, this website, such as a missed detail on a page or a temporary outage. Nothing in these terms limits any liability that cannot be limited under California law, and nothing here limits your rights under our repair warranty.
Governing law
These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute about the website or these terms will be handled in the state or federal courts located in Alameda County, California.
Changes to these terms
We may revise these terms as the site or the law changes. When we do, we will update the date at the top of the page. If a change is significant, we will make that clear. Using the site after an update means the revised terms apply.
How to reach us
Questions about these terms? Reach us at:
Palladium Auto Body
22431 Mission Blvd, Hayward, CA 94541
Phone: (510) 727-9848
Email: info@palladiumautobody.com
You can also read our privacy policy and accessibility statement.
The real conversation starts with the car
Terms aside, the work is what matters. Bring us the vehicle, or call and tell us what happened. We handle the insurance, document the repair, and back it for life.